Live Chat and Website Monitoring 5.7.1

Live Chat and Website Monitoring 5.7.1

License:Shareware

Price:$15.00

Size:16.1 MB

Date Added:14 February, 2013

Author: Provide Support, LLC

Category: Internet  >  Communication


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Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.
Requirements: Windows XP and later / Mac OS X 10.4 and later / Linux kernel version 2.4 and later, X Window System

Systems: Linux, Linux Console, Linux GPL, Linux Gnome, Linux Open Source, Mac OS X, Mac Other, WinOther, WinVista, WinVista x64, WinXP, Win7 x32, Win7 x64, WinServer

Tags: live chat software   Live Support Live Help Chat Software   Live Assistance   Livechat   Livehelp   Livesupport   helpdesk   Live Help Desk Application   live customer support   Customer Service Software   Visitor Monitoring   website   web site   Push Web Pages  

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